996 & Overtime in China

As most people reading this know, I’ve spent many years working in China, in the gaming sector. Overall I feel I had a great experience where I’ve had a great opportunity to learn and grow, in a thrilling and often bizarre environment that has been experiencing explosive growth for most of that time. However, one of the bizarre areas (which a lot of non-Chinese readers will be unfamiliar with) is the business culture of Mainland China, especially the tech industry. This post is about a particular facet of that, which is nicknamed “996” in China.

Description of 996

996 is a work schedule where you work 9am till 9pm, 6 days a week. With two hours off for lunch and dinner, that’s a 60 hour work week. This schedule is not uncommon in China, especially in the tech industry, where it was first adopted by the nation’s tech giants (Alibaba, Tencent et al.) and then implemented at smaller startups which followed their lead. As a generalization, Chinese society has become somewhat accustomed to being downtrodden, so many bear this hardship out of a sense of duty and responsibility.

In my first exposure to this policy, it was explained in roughly these paraphrased terms:

“In order to find success in a highly competitive and lucrative industry, we must fully commit to the task at hand. Our rivals who seek to make us obsolete are working harder and smarter than ever in order to achieve the best possible result they can. In order to realize our potential, we too must work hard and demonstrate our commitment through not just our work, but also in the way that we work. If this schedule is not for you, no hard feelings. However, if that’s the case, this is not the company for you.”

My reaction to this, as you’d probably expect, was mostly shock and horror. It turns out that skilled workers don’t like being told that they will be living most of their lives in an office, even if they are Chinese.

From the implementation of this practice, I immediately began to see the effects: productivity fell off a cliff. Sensing that it was no longer the quality of their work that was being judged but their work hours, people started to waste as much time during the day as possible, as a form of a protest. The disrespect of management was being reciprocated by workers. The departure of high value, key employees accumulated like a snowball, and morale collapsed. It had catastrophic effects on the culture of the company, as the dichotomy between management workers classes became palpable.

Well, it took a few years but now it seems that backlash against this fiendish, draconian management scheme has come to a head in a more direct way, and it is being widely protested in China.

The Law, Websites & Github

One of the most popular sites which has crystallized this backlash is 996.icu

This is a dark and catchy choice of domain names because aside from it being a reference to the emergency care unit you may end up in by working yourself to the brink of a health emergency, the number 996 in Chinese also rhymes with ICU.

What you might find surprising about the 996 site above is that cites a number of the labor laws and regulations of China which relate specifically to hours worked and compensation. What this underscores is the discrepancy between the laws on the books in China and the real-world implementation of them. Anyone who has spent a significant amount of time in China can tell you that these are two completely different things.

Starting recently, Tencent, Xiaomi, and other Chinese tech giants have modified their web browsers to prevent web surfers from landing on the page linked above, or viewed by workers within their sphere of influence. This article details that phenomenon: Chinese browsers block protest against China’s 996 overtime work culture. This is a discouraging development but not shocking. The article states:

“Now with some of China’s biggest tech firms censoring the project, netizens have noted the ironic turn of events. “So these 996 companies’ 996 developers had to work 996 to block a website about 996,” one user said on Weibo in a comment liked nearly 800 times.”

Another location on the internet where this debate is being staged is on Github, the popular code repository which was blocked in China five years ago.  Now there’s a population of Chinese tech workers whom are pooling resources to wage a campaign to challenge the 996 status quo, as detailed in this article published Sixth Tone, which includes some very dramatic anecdotes. Keep mind that according to the laws of China, working hours are capped well below 60 hours and overtime is by law mandated by be accompanied with overtime pay. Sixth Tone writes:

“A 28-year-old software engineer who asked to be identified as Eric told Sixth Tone that his previous employer had adopted a 910.57 schedule — 9 a.m. to 10:30 p.m., seven days a week. After toiling under this system for six months, Eric was diagnosed with a swollen prostate and a slipped disc, and his resting heart rate was over 100 beats per minute. Eric quit five months ago to recover his health and says he just won a lawsuit against his former employer for not paying him social insurance or overtime.”

As of the time I am publishing this post, that Github page has 173,000 stars which makes it one of the hottest items on the entire website. If you are unaware, Github is has been a massive phenomenon and the go-to code repository on the internet for decades.

I don’t know where this going, or if we will see substantial change in either China labor laws or enforcement, but it’s a fascinating phenomenon to witness. Although there is still much progress to be made, China has made enormous progress over the last decade in granting workers rights which they were never entitled to in the past. Hopefully that trend continues.

2019-04-05T00:49:30+08:00Thursday, April 4th, 2019|

Thoughts on Playstation VR

PSVRAfter waiting for half a decade, VR has finally hit the mainstream.

I remember first trying the pre-release HTC Vive at the Game Developers Conference in San Francisco in March of 2013, and immediately I was blown away. If you haven’t experienced VR before, it’s a difficult experience to describe, but most describe it as the feeling of “presence”. You aren’t just looking at something, but you feel like you are in a different physical space. It is deeply immersive, and in a different way than, say, playing a game on a 100″ screen. Due to this unique experience, VR is without question one of the most exciting new frontiers both for entertainment and for the gaming industry.

At the time I first tried it, the technology was in its relative infancy: it only worked with a very powerful gaming PC, the resolution was low, the headset was bulky and heavy, and there weren’t many impressive experiences to be had. Even with these shortcomings it was clear that this technology would advance until it became convincing and cheap enough to take on the mainstream. That is where we are now in 2019.

PSVR

Just a few months ago I was in the United States during Black Friday, and saw a deal on a Playstation VR bundle for $250. Although this product was about to enter its third year of existence, I suspected that this would be the first VR device to become mainstream because it’s much more accessible than its PC counterparts. It works with any PS4, and there are 100 million of those distributed throughout the globe (making the PS4 the fastest gaming console to ever reach 100 million).  The bundle which I bought included the headset, a tracking camera, two motion controllers, and two of the best games available in VR: Beat Saber, a Star Wars-inspired rhythm game, and Borderlands VR, an immersive cel-shaded shooter RPG.

I purchased PSVR basically on a whim, in large part because I was with my father and I wanted him to experience it. I knew that without me introducing it to him it was likely to be something which he never had the opportunity to try. Before my grandfather died, my father dreamt of building a sit-down flight simulator for him, to relive his days as a professional pilot. As good of an idea as it was, it was one which was never implemented, and that makes me sad. Aside from that motivating factor, I didn’t expect that PSVR would be something that I’ve enjoyed as much as I have.

Platforms: PC, Playstation & Mobile

Oculus QuestThere are three ways to experience VR in 2019:

  • Playstation 4: standard PS4 and PS4 Pro, the latter with improved graphical fidelity on some games
  • PC: gaming PC almost certainly required, with a dedicated GPU and ideally a powerful, new one
  • Standalone: wireless headsets with internal batteries, powered by mobile chipsets

It’s looking clear, to me at least, that the mainstream will eventually gravitate toward standalone devices because they will be the easiest to use. However for the time being, provided that you have a Playstation (and maybe even if you don’t), I think that PSVR is the best way to go because it doesn’t necessitate a bulky and expensive gaming PC but it delivers the full experience of playing big, detailed VR games. It will be a long time before standalone VR headsets offer that experience, both because they are hampered by less-powerful chipsets which are designed for smartphones, and because they are operating under the battery limitations of mobile devices. PSVR has neither of those limitations, but it comes with some caveats of its own which are mentioned below.

Pictured above is the Oculus Quest, scheduled for release in Q2 of 2019 at $399. It is a standalone device powered by the Qualcomm SnapDragon chipset which powers most modern Android devices.

Comfort and Display

I’ve tried all of the major VR headsets on the market now: the HTC Vive, Oculus Rift, and PSVR. While PSVR is not objectively the best (it depends on the judging criteria), I believe it is the best in terms of comfort. The headset is light and well designed but most importantly, it balances its weight on your forehead rather than around your eyes. This makes it much more comfortable in sessions over 30 minutes, which is something that you really notice.

In terms of the display, the PSVR technically has the lowest resolution of all of the devices listed above. However, it functions better than the competition in some situations due to the device using a different display technology. Unlike the Vive and Rift, PSVR uses what’s called an RGB Stripe Matrix, which means that each pixel is represented with 3 sub-pixels (compared to the Vive and Rift which have 2 sub-pixels). What this means is that the much-discussed “Screen door effect” is substantially less pronounced.

Another interesting detail about PSVR is the type of lenses in the display – or rather, the type of lenses it does not use. Unlike most other VR headsets, it doesn’t use Fresnel lenses which are made with concentric circles and exhibit a “God rays” distortion effect in high contrast scenes.

VR Lenses

One shortcoming of PSVR’s graphical fidelity is that PS4 is not the most powerful driver of VR displays that you can get. For that, you’ll need to spend upwards of $2,000 on a gaming PC with cutting-edge graphics technology. Excepting that fringe enthusiast audience, PSVR looks great and is close to the best experience you can have in VR as far as comfort and the overall experience.

Games & Experiences

Any VR platform is only as valuable as the experiences available on it, and fortunately Playstation has no problem here as you’re probably guessing. Having the largest install base of any VR headset (over 4 million units) gives Sony considerable leverage in bringing the best experiences to their platform, as developers will naturally gravitate to where the audience is. Many, but not all, well-known VR titles available for PC are on the Playstation VR platform.

Some of the best games I’ve experienced:

  • Superhot VR
  • Beat Saber
  • Resident Evil VII VR (exclusive to PSVR)
  • Astrobot (exclusive to PSVR)
  • Star Wars: Battlefront VR (exclusive to PSVR)

Star Wars VR

Many of these games aren’t traditional games, but are more like virtual experiences. They typically aren’t as long or as demanding on the player as conventional games. In my opinion this is absolutely the right card for VR game developers to play, as the expectations in this new dimension are fundamentally different. The Star Wars VR experience depicted above is a good example: although it’s short, the experience of piloting an X-Wing from inside the cockpit and feeling the environment around you is completely novel.

To experience a lengthy AAA game in VR, I completed Resident Evil VII on PSVR. It was terrifying, disgusting, and felt like more of a “journey” than almost any game I’ve ever played. My memory of the game feels almost like I was physically in a different place, which lends my memory of the game in hindsight a surreal, dream-like quality. I will publish a review of my experience with that game soon, with more details.

PSVR Trailer Video

Closing Thoughts

It’s been amazing to see this technology go from a tech demo on the showroom floor to something you buy on a whim. But that is exactly what it’s done over the last five years, and I can’t wait to see what’s coming next. Sony has already confirmed that their follow-up to the PS4 will include VR capabilities, to the surprise of no one. It’s not hard to imagine a near-future where the best games are experienced in this way. Although the first generation of this technology has shortcomings, it is an encouraging first step which points toward a thrilling future in an exciting new dimension.

2019-04-06T15:57:17+08:00Thursday, April 4th, 2019|